Halter Neck Maxi Dress with O-Ring Detail

WE SHIP YOUR ORDER FOR FREE

SHIPPING TO THE U.S.

Orders shipped from U.S. Warehouses:
Processing time: 1-3 Business days
Delivery time: 2-7 Business days 

Orders shipped from Overseas Warehouses:
Processing time: 1-5 Business days
Delivery time: 7-14 Business days 

INTERNATIONAL SHIPPING - EUROPE AND CANADA
Processing time: 1-5 Business days
Delivery time: 7-14 Business days 

Please note:  during promotional periods and/or holidays, order processing and shipping times may increase due to the high volume of orders. 

CANCELLATIONS

We strive to provide efficient customer service and therefore we process your order as quickly as possible.  However, because we know sometimes mistakes are made or buyer’s remorse happens, you have 1 hour to request cancellation.  Once your order goes into processsing it cannot be cancelled.  If you would like to return it after it has been delivered, you can follow the return policy.  

Once an order is shipped, it is out of our hands and we cannot control the in-transit timing of delivery.  You will be sent the Tracking Number as soon as we have it. 

Orders are only shipped on Business Days (Monday to Friday), excluding federal holidays.  Orders placed during the weekend will be processed on the next following business day.

ORDER TRACKING

Your order’s tracking may say that it has not been shipped because:

• The order has been processed and packaged and is waiting for the shipping carrier to pick it up, therefore it has not yet been scanned;
• The order may have been shipped, but due to the destination distance of the shipment, the first scan might not occur for a couple of days after you’ve been notified that the package has shipped and your initial issuance of the tracking number.
• The order may have gone out of stock and require additional processing time to complete the order.

ORDER IN TRANSIT

Orders will remain in “In Transit” status until it reaches the next shipping hub. Sometimes, due to circumstances that are out of our control, packages may not have an updated scan for a number of days. If your package has remained “In Transit” for 7+ days since the most recent tracking update, please reach out to us to further investigate your issue. You can check the status of your order using the Track Your Order page.

RETURNED TO SENDER OR REFUSED DELIVERY

Carriers may label a parcel "Return to sender" (RTS), "Undeliverable", or "Customer refused delivery." If this happens, the item is returned to the warehouse — you don't need to create a return in the portal. Your credit will be issued automatically.  Before re-ordering or placing another order to use your store credit, please double-check that you have entered correct address information to prevent a repeat refusal/return.

Common causes include a mismatched state/country, missing apartment or suite number, incomplete street address, or intentional refusal.

MULTIPLE DISCOUNT CODES PER ORDER

Generally, only one discount code can be applied per order. If you enter multiple codes, our system will automatically select and apply the highest discount for you. If a specific promotion allows for "stacking," you may enter multiple codes at checkout. Some promotional discounts are applied automatically and do not require you to enter a code.  *Please note that discounts cannot be added or modified once your order has been placed.

**If the discount code applies to specific items in your order, you may want to consider applying that discount code to that order and place a second order to utilize a different discount code.

DISCOUNT CODE NOT WORKING

Discount codes are only available for a limited time. If the discount code is no longer available our system will not allow you to add it to your order.  Discount codes may also not apply if the items in your cart do not match the criteria of the discount code.

*NEW RETURN POLICY AND PROCESS AS OF AUGUST 31, 2026*

We have a 30-day return policy, which means you have 30 days from the date of delivery to request and complete a return.

To start a return, please use the self-serve function by signing into your customer account at  https://account.noshrinkingvioletus.com or by clicking the people icon at the top of the page.  

RETURNS

You have 30 days from the date of delivery to return your item.  Please include your order # with your return.  Returns are refunded via store credit.  Store credit never expires.  Credit equals the amount you actually paid for each returned item after discounts and promotions. Also, if you decide to purchase a return label from us, the cost is deducted.

Credits may be reduced or denied if returned items show wear, damage, or are Final‑Sale. Returns are processed within 2-5 business days after your item(s) are delivered to us.

Return shipping labels can be purchased for $7 (US Customers Only).   You can of course choose to purchase your own return labels at your selected shipper of choice.  Using return shipping labels provided by us is easily trackable and we can simply deduct your store credit by $7, making it a seamless transaction.

EXCHANGES

We do not offer exchanges but we welcome you to return your item(s) in accordance with our Return Policy by using our online returns portal and repurchasing any available item(s) on our site.

FINAL SALE ITEMS

Bodysuits, swimwear, undergarments, beauty products, cosmetics, jewelry and accessories are considered final sale, non-returnable and cannot be returned for store credit.  We do not accept returns on gift cards. Gift cards never expire.

CRITERIA FOR RETURNS

• Items must be unworn, unwashed, and have original tags attached and returned in their original packaging.
• We are not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns so that you can file a claim with the shipper who loses your package.
• All returns must include the original packing slip or a slip that indicates your order # and what items are being returned.  Not including this basic information with your return will delay your return and credit being processed if we have to do detective work.
• Damaged, defective, or incorrect items must be reported within 14 days of delivery.
• We reserve the right to delay a credit/refund until items are actually received based on credible concerns surrounding potential fraud.

CRITERIA FOR REFUNDS TO ORIGINAL PAYMENT METHODS

• If we cancel or short‑ship an item (out of stock before shipment). We refund that item to the original payment method.
• Please inspect your order upon receipt.  If you receive a damaged, defective, incorrect, or incomplete item.  Contact us at info@nsvus.com describing the damage, and attach at least 2 clear photos.  Once verified, we will issue a complimentary return label, if needed, and refund those item(s) to your original payment method after we’ve received the return.

RESERVED RIGHTS REGARDING RETURNS Reserved Rights Regarding Returns

We reserve the right to solely define and limit, refuse, and/or reject returns from customers at any time due to:

• An irregular or excessive returns history indicative of "wardrobing;"
• An irregular or excessive returns history involving worn, altered, laundered, damaged, or missing items; or
• Potential fraudulent or criminal activity.

Similarly, we reserve the right to refuse service to any customer or entity, due to similar actions as noted above.